Booking Terms
Staying at Aquila Hamilton Island

The use of the AQUILA  website shall be subject to the following terms and conditions.

AQUILA does not warrant the accuracy, completeness, suitability, or reliability of any information, service or product listed at AQUILA. Under no circumstances, including negligence, shall AQUILA be liable for any loss, claim, or any direct, indirect, incidental, special or consequential damages (including but not limited to lost profits or lost savings) which arises out of or is in any way connected with the use of any information, any listing of any data at AQUILA or any delay or inability to use this web site whether based on tort, contract, strict liability or otherwise.

Deposit: A deposit of 20% of the total cost will be required to secure the booking within 7 days. If the deposit is not received within 7 days of your booking, the booking may be canceled without notice. The balance of payment is due 30 days prior to arrival. A security bond of $2000 is required. A credit card authorization will be completed on arrival with the Property Manager. Visa, Mastercard & Amex only.

Cancellations & Amendments Policy:  All cancellations & amendments must be requested through res@aquilahamiltonisland.com

    • Bookings cancelled 90 days or more to arrival are subject to a cancellation fee of 10% of the total booking cost.
    • Bookings cancelled 60 days or more to arrival are subject to a cancellation fee of 20% of the total booking cost.
    • Bookings cancelled 30 to 60 days prior to arrival will incur a cancellation fee of 50% of the total booking cost.
    • Bookings cancelled 30 days or less prior to arrival will incur a cancellation fee of 100% of the total booking cost.
    • Bookings cancelled due to government travel restrictions or closure of international or state borders shall be entitled to a credit voucher for the booking amount paid. If a refund is required a $500 admin fee will be deducted.
    • No-Shows shall not be entitled to any refund or credit voucher.
    • We will endeavour to accommodate date changes but guests that arrive late or depart early shall not be entitled to any refund.
    • Specific conditions may apply for the festive period.

Currency: All prices displayed on this website are in Australian Dollars (AUD) and all transactions are processed in AUD.

Payment Options: Direct Deposit: (Internet Bank Transfer) into

DoubleU Design
Direct Deposit Details:
Bank: WESTPAC
BSB: 032 191
Account No: 224 221
Please make sure to put your last name as a reference so we can identify your payment.

Contact Information: DoubleU Design & Marketing Pty Ltd
ABN 52 089 387 646
Address: AQUILA PO Box 437 Hamilton Island QLD 4803
Phone: 0459 483412
Email: res@aquilahamiltonisland.com.au

Services: AQUILA luxury holiday accommodation Hamilton Island Australia

Security Policy: When purchasing from AQUILA your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre res@aquilahamiltonisland.com.au

DISCLAIMER

The use of the AQUILA website shall be subject to the following terms and conditions.

AQUILA does not warrant the accuracy, completeness, suitability or reliability of any information, service or product listed at AQUILA. Under no circumstances, including negligence, shall AQUILA be liable for any loss, claim, or any direct, indirect, incidental, special or consequential damages (including but not limited to lost profits or lost savings) which arises out of or is in any way connected with the use of any information, any listing of any data at AQUILA or any delay or inability to use this web site whether based on tort, contract, strict liability or otherwise.

In states or jurisdictions where exclusion or limitation of liability for direct or consequential or incidental damages are not allowed, AQUILA’s liability shall be limited to the greatest extent as may be permitted by law.

This website contains links to other sites maintained by third parties. AQUILA is not responsible for and does not operate or control any information or services provided on such third-party sites. The links are provided solely for convenience and do not constitute an endorsement by AQUILA.

AQUILA reserves the right to revise the terms and conditions contained herein. Visitors to the site shall be responsible for reviewing such terms and conditions regularly and the continued use of the website following changes made shall constitute acceptance of such amended terms and conditions.

The compilation of the information contained herein is the copyrighted work of AQUILA and may not be modified, copied, distributed, transmitted, displayed, reproduced, published, licensed, used to create derivative works from, transferred, or any information, services or products obtained from this web site sold without the express written consent of AQUILA, and where necessary, other information providers. Product and company names mentioned herein may be the trademarks or registered trademarks of their respective owners.

Please indicate acceptance of the above terms and conditions by proceeding to use the Services of AQUILA, otherwise, please terminate use now.